Frequently Asked Questions

We offer a variety of services including dog walking, pet sitting, feeding, litter box cleaning, medication administration, and more. Each service can be customized to fit your pet’s needs.

We service the following towns: Scarborough, Portland, South Portland, Old Orchard Beach, Biddeford, Dayton, Buxton, Gorham, Westbrook, Windham, Falmouth, Standish and Sebago Lake. If you don't see your area on the list, please reach out to see if we can assist with your location.  

 We are happy to care for a variety of pets, including small animals (rabbits, guinea pigs, rats, mice, etc.). However, at the moment we cannot take care of scaled or feathered friends. 

Absolutely! We are experienced in providing care for pets with special needs, including administering medications, managing diets, and providing extra attention for older or ill pets.  

Unfortunately, we are not able to offer overnight stays at this time. We do offer late night and early morning appointments for your peace of mind! 

Yes, we are fully insured for your peace of mind. We take the safety and security of your pet and home seriously. 

We provide regular updates, including photos and messages, to keep you informed about how your pet is doing. We also make sure to follow any specific care instructions you provide.  

In case of emergency, we will immediately contact you and, if necessary, take your pet to a trusted veterinarian. We will follow any emergency protocols you’ve provided in advance.  

You can book a service by contacting us directly by phone or by filling out our new client form. We recommend scheduling in advance, especially during peak seasons. After your first visit, you can book online, in app or by phone. 

We have a clear cancellation policy, which we’ll provide when you book. Generally, cancellations made less than 24 hours in advance will incur a fee.